Returns & Exchanges

At Femmenina, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day window for returns and exchanges on unopened and unused products.

1

Initiate Your Request

Log into your Femmenina account and navigate to your order history to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing